Stim din experienta ca nevoile pot fi foarte diferite de la un individ la altul si ca nu poate exista o singura solutie pentru toata lumea. Spune-ne cand si de unde vrei sa inchiriezi o masina, iar de restul vom avea grija noi.
Am conceput programe de inchirieri auto special destinate companiilor si organizatiilor. Indiferent daca aveti nevoie de transport pentru angajati sau aveti nevoie de inchirieri sezoniere va putem face o oferta personalizata.
'O luna sau mai mult' este produsul nostru conceput special pentru acele situatii in care ai nevoie sa inchiriezi o masina pe termen lung.
Pentru a rezerva o masina, ai nevoie de cardul de credit sau debit, de cartea ta de identitate sau de pasaport. Apoi, la preluarea masinii, vei avea nevoie de:
• Numarul rezervarii
• Cardul de credit/debit embosat, cu suficiente fonduri disponibile pentru depozitul de securitate
• Permisul de conducere valid al soferului, emis de minim 12 luni
• Cartea de identitate sau pasaportul valid.
Utilizatorii trebuie sa aiba varsta cuprinsa intre 21 si 75 de ani pentru a putea inchiria o masina. Utilizatorilor cu varsta cuprinsa intre 21 si 24 de ani li se va percepe o taxa de sofer tanar de 3,57 EUR pe zi, inclusiv TVA.
Ne mandrim cu protocoalele de intretinere si igienizare prin care trec masinile din flota Enterprise Rent a Car.
Prin Complete Clean Pledge ne angajam sa protejam sanatatea si siguranta angajatilor si a clientilor nostri, prin proceduri stricte de igienizare si curatare.
Starea tehnica foarte buna si mentenanta autovehiculelor este verificata constant si asigurata prin sistemele impuse la nivel international de Enterprise Holding Inc.
Poti inchiria masina pe termen lung sau pe termen scurt (cel putin 24 de ore). Iar cu noul serviciu, contactless, o poti inchiria online si ridica de la noi in cateva minute. Din acest considerent, este foarte important sa livram si, implicit, sa reintram in posesia masinii in timpul indicat pe documentele de inchiriere.
Totusi, pentru ca stim ca pot interveni situatii neprevazute, care te pot impiedica sa restui masina la momentul stabilit, iti acordam o fereastra de 59 de minute. Daca vei depasi si acest termen, atunci vei fi taxat cu contravaloarea pentru minim o zi de inchiriere.
Pentru a preintampina aceasta situatie, ne poti contacta oricand la numerele de telefon listate pe site-ul nostru www.enterprise.ro sau la numarul de pe contractul primit din punctul nostru de lucru.
Pierderea talonului masinii, a oricarui alt document relevant sau chiar a cheii masinii, aduce dupa sine o penalizare de 150 de euro si semnarea unui protocol de returnare.
Semnarea protocolului de returnare este foarte important. In cazul unui refuz de incheiere a acestui document, Enterprise poate pastra integral Excesul de dauna si poate solicita acoperirea completa a tuturor daunelor rezultate.
Toate contraventiile primite in perioada inchierii vor fi achitate de catre persoana care a inchiriat masina. In cazul in care vom primi o notificare de la autoritati cu privire la contraventii survenite in perioada inchirierii, dupa ce masina a fost restituita, Enterprise are dreptul sa retina, din cardul chiriasului, contravaloarea amenzilor respective la care se va adauga o taxa de serviciu in valoare de 10 EUR.
Deasemenea, te rugam sa ai in vedere si achitarea taxelor de pod, parcare sau oricaror alte taxe ce trebuie platite pe perioada inchirierii masinii.
Depozitul difera in functie de clasa autoturismului ce urmeaza a fi inchiriat. Categoriile de masini Mini si Economy necesita un depozit de 300,00 EUR, vehiculele compacte si intermediare necesita un depozit de 500,00 EUR, vehiculele full size SUV si standard necesita un depozit de 1000,00 EUR.
Nu, poti preda masina si la o alta statie Enterprise Rent a Car. Predarea in alta locatie Enterprise este posibila pentru toate inchirierile cu o durata minima de 3 zile. Pentru clasele grupele de masini se va aplica o taxa de inchiriere. Aceasta taxa variaza de la 59,50 EUR la 178,50 EUR, inclusiv TVA, in functie de ruta aleasa.
In acest caz exista mai multe optiuni: poti achita in avans contravaloarea combustibilului pentru un rezervor plin, avand posibilitatea de a restitui masina cu rezervorul gol. Ce este important de retinut in aceasta situatie este ca nu poti solicita restituirea contravalorii combustibilului ramas in rezervor la momentul terminarii perioadei inchiriere.
Deasemenea, in cazul in care vei inchiria masina fara o plata in avans pentru combustibil, te vom ruga sa restitui masina cu aceeasi cantitate de combustibil pe care masina o avea la momentul inchirierii (fie ca vorbim despre jumatate de rezervor sau un full tank, politica ramane neschimbata – masina la restituire va avea aceeasi cantitate de combustibil ca la momentul primirii de la reprezentantul Enterprise).
Daca ne aflam in cazul in care un rezervor full nu a fost achitat in avans, iar masina restituita are o cantitate mai mica de combustibil versus cea pe care o avea masina la momentul inchirierii, vom incasa de pe cardul chiriasului contavaloarea alimentarii cu combustibil, plus o taxa de serviciu de 30 euro.
Enterprise Romania
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email reservation@enterprise.ro
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to reservation@enterprise.ro
