Rent a car from Craiova

Where to find our office

Required documents

• To book a car, you will need a credit or debit card, along with your ID card or passport. When picking up the car, you must have:
• Your reservation number
• An embossed credit/debit card with sufficient available funds for the Security Deposit
• A valid driver's license issued at least 12 months prior. For international travelers, an International Driving Permit (IDP) is required.
• A valid ID card or passport, as applicable.

Can I pay with a debit card?

• You can pay for your rental with either a debit or credit card (AMEX, VISA, or MasterCard) issued in the name of the primary driver.
• We accept debit card payments, but in this case, customers must opt for 100% protection insurance or use a credit card for the deposit.
• The required deposit depends on the vehicle category:
  • Mini and Economy cars: €300.00 deposit
  • Compact and Intermediate vehicles: €500.00 deposit
  • Full-size SUVs and Standard vehicles: €1,000.00 deposit

What is the minimum age to rent a car?

• Customers must be between 21 and 75 years old to rent a car. A young driver fee of €3.57 per day (including VAT) applies to drivers aged 21-24.
• Drivers must hold a valid license issued for at least 12 months. International travelers will need an International Driving Permit (IDP).

Can I modify, extend, or cancel a reservation?

• Yes. Just ensure you have the necessary details: your reservation number, first and last name used for booking, and visit this page to make changes.

Car Pick-Up and Drop-Off location

• The pick-up and drop-off point is located in the parking lot of Craiova International Airport.
• You can also return the car to a different location than the pick-up point. If so, you must arrange the details with our agent when picking up the vehicle.
• Additionally, you may return the car to another Enterprise Rent-A-Car station, in which case an extra fee will apply. Depending on the chosen route, this fee ranges from €59.50 to €178.50, including VAT. One-way rentals are available for bookings with a minimum duration of 3 days.

Frequently Asked Questions

Can I add an additional driver?

Yes, as many as you need! An additional fee of €23.80 per rental, including VAT, will be charged for each additional driver. The full rental terms and conditions also apply to additional drivers.

Are pets allowed?

Yes! Enterprise Rent-A-Car allows the transport of pets under the following conditions:

• Pets must be transported in appropriate cages or carriers during the journey.
• Renters must return the vehicle in a clean condition, free of pet hair or any other traces. Failure to comply with this requirement may result in additional cleaning or detailing charges.
• Service animals used by individuals with disabilities are allowed in vehicles without the need for a carrier.
• To avoid potential extra charges, it is recommended to clean any pet hair or dirt before returning the vehicle.

Is car insurance required?

• Collision Damage Waiver and Theft Protection (CDWTP): This is an optional coverage product that reduces the renter’s financial responsibility in case of damage to the rented vehicle or theft/fire, down to the deductible excess amount. If this coverage is not purchased, the renter is responsible for the full cost of the vehicle. Please note that CDWTP does not cover damages to the vehicle's undercarriage, interior, windshields, mirrors, or tires.

• In addition to CDWTP, you can purchase Super Collision Damage Waiver (SCDW) for extra protection.

• • Super Collision Damage Waiver (SCDW): This optional coverage further reduces the deductible excess to zero. However, SCDW does not cover damages to the vehicle's undercarriage, interior, windshields, mirrors, or tires, nor damage caused by negligence or vandalism.

• In case of an accident, a police report is mandatory. Without an official report, the renter is fully responsible for damages.
• The renter assumes full liability if damages result from violations of traffic regulations.
• The daily insurance rate and deductible excess amounts vary by car category as follows:
  • Mini, Economy car classes - 15 Daily Fee (€)
  • Compact class - 17 Daily Fee (€)
  • Compact Wagon class - 19 Daily Fee (€)
  • Compact SUV class - 19 Daily Fee (€)
  • Intermediate class -19 Daily Fee (€)
  • Compact Automatic class - 18 Daily Fee (€)
  • Compact Automatic Wagon class - 21 Daily Fee (€)
  • Intermediate Wagon, Standard class - 19 Daily Fee (€)
  • Standard SUV, Intermediate SUV, Full-Size SUV classes - 25 Daily Fee (€)
  • Standard Van class - 30 Daily Fee (€)
  • Rates do not include VAT.

 Do I need to return the car with a full tank?